To: Seasilver Business Associates and Customers
Re: Seasilver Re-Opens Monday Morning July 21, 2003
Effective 8am PST, Seasilver will begin the initial resumption of operations. The Carlsbad Call Center and the Seasilver.com website will both be operational to take orders. The Company has brought back over 300 employees to man the call center and other administrative functions, but we will not yet be at full force.
Effective 8am PST, Seasilver will begin the initial resumption of operations. The Carlsbad Call Center and the Seasilver.com website will both be operational to take orders. The Company has brought back over 300 employees to man the call center and other administrative functions, but we will not yet be at full force.
Since we do not yet have a full staff, please use the website as much as possible to place orders. We will post on the website on Monday July 21, 2003 detailed FAQs regarding the FTC and FDA actions as they relate to the resumption of business. In the meantime, please do not ask call center personnel questions about these legal matters - call center personnel are not authorizeAn important aspect of the Stipulated Preliminary Injunction with the FTC is the requirement that Seasilver take steps to insure d to field such questions.
We are proceeding to ramp up production and hope to be in a position to ship product within 5-10 days.
that no customer places an order without first hearing or reading the SEASILVER PURCHASER NOTICE, the contents of which is set forth below. We have implemented detailed procedures to deliver that Notice by automated message to all phone orders and by a written Notice on all Order Forms. We will be communicating with all Business Associates as to further details on these requirements. No order will be processed without strict adherence to the requirement that all customers first hear or read the Seasilver Purchaser Notice. Please click here to read the contents of the Seasilver Purchaser Notice.
We look forward to a smooth resumption of business and thank you for your patience and cooperation.
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